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Contact Support

Updated: Jul 23, 2025

Contact Our Support Team

We're here to help! Choose the best way to reach us based on your needs.

📧 Email Support

General Support: support@socialscraper.com

Technical Issues: tech@socialscraper.com

Billing Questions: billing@socialscraper.com

Response time: Within 24 hours

💬 Live Chat

Available Monday - Friday, 9 AM - 6 PM EST

Click the chat bubble in the bottom right corner of any page to start a conversation with our support team.

📞 Phone Support

Premium subscribers only

Phone: +1 (555) 123-4567

Available Monday - Friday, 9 AM - 5 PM EST

🐛 Bug Reports

Found a bug? Please report it here with detailed information to help us fix it quickly.

Before Contacting Support

  • Check our Help Center for quick answers
  • Review our User Guide for detailed instructions
  • Have your account email and task ID ready (if applicable)
  • Include screenshots or error messages when reporting issues
Last updated on Jul 23, 2025 at 3:14 PM